Dear Travelwith3kiddos,
We are so glad that both your stays out our hotel were enjoyable.
Although we have changed our name to Hyatt Regency Orland, we still retain the
high level of service that you have come to enjoy. The Cappricio also has
changed names to Fiorenzo Steakhouse but still has all the delicious food that
you and your family enjoyed, even Ralph is still with us.
We apologize for the minor issue with some of the debris
left over by one of the Florida storms. We always strive to maintain our
premises and clean the pool as quickly as possible after the little Florida
storms that are so common down here. Thank you for notifying us that this was
an issue during your stay as we will try even harder now to clean our pool as
quickly as possible.
v/r
Janis
Media Manager, Hyatt Regency Orlando
LUV2TRAVELWITHHUBBY,
On the behalf of the Hilton Fort Lauderdale Marina I would
like to apologize for the issues during your stay. We regret that the
unfortunate experience may have had an effect on your high school reunion as it
is supposed to be a time to meet old friends and maybe some not so friends.
Since your stay we have changed management and are working
hard to improve the quality of service we provide. Based off your review and
that of others we have upgraded our amenities, changed the way our house
service works, as well as added some other perks. We hope that the next time
you come to Fort Lauderdale you do not stay in a tent on a beach but instead
come visit us for an comfortable stay and enjoy the new amenities as well as
other upgrades. Because of the inconvenience cause during your last stay please
contact me so we can provide you with a discount as well some other perks to
make it up to you.
v/r
Janis
Media Manager, Hilton Fort Lauderdale
Some number
Some e-mail
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